Shipping Policy

Overview

At Air Compressor Technology Inc., we prioritize fast, reliable, and efficient shipping for all our customers. We understand that timely delivery is essential for your projects and operations, and we are dedicated to ensuring that your products arrive safely and promptly.

Shipping Methods

We offer a variety of shipping methods to accommodate different needs and preferences:

• Standard Shipping:

  • Delivery Time: Typically 5-7 business days.
  • This economical option is ideal for non-urgent orders. You can track your shipment online for real-time updates.

• Expedited Shipping:

  • Delivery Time: 2-3 business days.
  • Perfect for urgent orders, this option ensures faster delivery. Additional charges will apply based on your location and order weight. Tracking information will be provided.

• Local Pickup:

  • Location: 243 Washington Ave, Nutley, NJ 07110.
  • Customers in the Nutley area can opt for local pickup to save on shipping costs. Simply select this option at checkout, and we will notify you once your order is ready for collection.

Processing Time

All orders are processed within 1-2 business days. This includes order verification, quality checks, and packaging. During peak seasons or promotional events, processing times may extend slightly, but we will communicate any delays via email.

• Order Confirmation: You will receive an email confirmation once your order is placed.
• Tracking Information: A separate email will be sent once your order ships, including tracking details to monitor your shipment.

Delivery Locations

We proudly ship to all addresses within the contiguous United States. Unfortunately, we do not currently offer international shipping. However, if you require delivery to a non-standard location (e.g., Alaska or Hawaii), please contact our customer service team for potential arrangements.

Shipping Costs

Shipping costs are calculated based on the following factors:

• Order Weight: Heavier packages incur higher shipping fees.
• Shipping Method: Choose between standard or expedited shipping for different rates.
• Destination: Shipping costs vary depending on the distance from our warehouse in Nutley, NJ.

You will see the total shipping charge before finalizing your order at checkout, ensuring transparency with no hidden fees.

Damaged or Lost Shipments

In the rare event that your order is damaged during transit or goes missing, please take the following steps:

1. Contact Us Immediately: Reach out within 48 hours of delivery for damaged items or within 7 days for lost shipments.
2. Provide Details: Include your order number and a description of the issue. If applicable, please attach photos of any damaged items and packaging.
3. Investigation: We will work with the shipping carrier to investigate the issue and ensure you receive your products as quickly as possible.

Returns and Exchanges

For information on our return and exchange policies, please refer to our Returns Policy page. We strive to ensure your satisfaction and will assist you with any concerns regarding your order.

Contact Us

If you have any questions regarding our shipping policy, or if you need assistance with your order, please don’t hesitate to reach out. Our dedicated customer service team is here to help!

• Address: 243 Washington Ave, Nutley, NJ 07110
• Phone: (973) 306-4172
• Email: info@aircompressortech.com
• Working Hours: Mon – Fri, 09:00 AM – 05:00 PM